Free download скачать Mastering Key Performance Indicators (Kpis)
Published 8/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 3.29 GB | Duration: 3h 7m
Unlock Business Success: Master Key Performance Metrics & Systems
What you'll learn
Learn the fundamentals of KPIs
Understand what matters in business
Use the Smart Strategy Board and the Mapping and Performance framework
Ask relevant key performance questions
Define KPIs
Draw insights from KPIs
Requirements
No prior experience is required.
Description
Do you want to learn how to navigate your business successfully?Are you passionate about business performance and ready to elevate your career?If so, the Mastering Key Performance Indicators (KPIs) course, created by Bernard Marr, is your stepping stone to mastery.Bernard Marr, the creator of the Mastering Key Performance Indicators (KPIs) course, stands among the elite few who have designed extensive performance management systems and KPIs for businesses globally. For over two decades, he has served global giants, including Google, Walmart, Toyota, NATO, and the UN.This course presents a unique chance to dive deep into the essence of KPIs under Bernard's expert guidance. Every professional who wants to drive their organization to success and make insightful decisions must understand KPIs clearly.If you're just starting your career, this course will introduce you to the foundational aspects of KPI management. You'll learn how to use KPIs effectively in daily tasks and projects, enhancing your professional stance. For experienced managers and leadership members, the course will show you how to choose the right KPIs that resonate with your organization's broader objectives.In the Mastering Key Performance Indicators (KPIs) course, you'll explore the basics of KPIs, learn to frame pivotal performance questions, get to know various KPI categories that organizations adopt, and receive multiple KPI template blueprints. Bernard will also guide you in adapting KPIs to fit different industry requirements. Additionally, the course places significant emphasis on mastering performance management and effectively presenting KPIs.Join this immersive KPI course and elevate your business understanding, harnessing the full strategic potential of KPIs.
Overview
Section 1: Course introduction
Lecture 1 What does the course cover
Lecture 2 Using KPIs as directional guides
Lecture 3 The analogy of KPIs and fighter planes
Lecture 4 Grasping KPIs using weight loss objectives
Lecture 5 Aligning KPIs with strategic objectives
Section 2: Charting your strategic objectives
Lecture 6 Agree on what matters
Lecture 7 Introduction to the Smart Strategy Board template
Lecture 8 Mastering the use of the Smart Strategy Board template
Lecture 9 Visualizing strategic goals
Lecture 10 Continual assessment and adjustment of strategic aims
Lecture 11 Cascading goals
Lecture 12 The role of support functions
Lecture 13 Action plan alignment
Section 3: Introduction to Key Performance Questions
Lecture 14 Diving into Key Performance Questions
Lecture 15 Emphasizing metric diversity
Lecture 16 Crafting effective KPQs
Lecture 17 Key Performance Questions in action: Google example
Lecture 18 Key Performance Questions in action: Butcher example
Lecture 19 Section recap
Section 4: Introduction to Key Performance Indicators
Lecture 20 Introduction to Key Performance Indicators
Lecture 21 Definition of KPIs
Lecture 22 Distinguishing among Goals, KPIs, and Targets
Lecture 23 Comparing Leading and Lagging indicators
Lecture 24 Tangible vs Intangible KPIs
Lecture 25 Qualitative vs Quantitative KPIs
Lecture 26 Determining the right number of KPIs
Lecture 27 Finding valuable KPIs
Lecture 28 Measuring behaviour, not opinion
Lecture 29 Measuring behaviour - Gucci example
Lecture 30 The surge of data and its impact on KPIs
Lecture 31 KPI evolution - supermarket example
Section 5: How to work with a KPI design template
Lecture 32 Introducing the KPI template
Lecture 33 KPI template - Net profit example
Lecture 34 KPI Template - NPS example
Lecture 35 Strategies for effective KPI design
Section 6: KPIs in action: Practical examples
Lecture 36 Financial KPIs
Lecture 37 Customer Engagement KPIs
Lecture 38 Customer KPIs: Example
Lecture 39 Operational KPIs
Lecture 40 HR KPIs
Lecture 41 KRIs
Lecture 42 Conclusion
Section 7: Managing performance
Lecture 43 Managing performance - Introduction
Lecture 44 From KPIs to insights
Lecture 45 KPI reporting
Lecture 46 Using a KPI reporting template
Lecture 47 RAG ratings
Lecture 48 RAG rating example - RAF
Lecture 49 Data visualization
Lecture 50 KPI reporting - example
Lecture 51 KPI review meetings
Lecture 52 KPI meeting template
Lecture 53 Conclusion
Section 8: Course recap
Lecture 54 Best practices to remember
Lecture 55 Final words
Entrepreneurs,Business executives,Business analysts,Aspiring business owners and business executives
Homepage
https://www.udemy.com/course/mastering-key-performance-indicators-kpis/
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