Free download скачать Employee Difficult Conversation Management
Published 7/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 3.87 GB | Duration: 2h 55m
Ways managers can initiate tough conversation with employees, Training to help your employee have difficult conversation

What you'll learn
Difficult conversation at work, a guide for employees and managers
Training to help your employee have difficult conversation at work
How to manage awkward conversation when hiring
Ways managers can initiate tough conversation with employees
How to handle tough conversation with your executive team
Communication techniques for challenging conversations
Conflict management: difficult conversation with difficult people
Difficult conversation: How to discuss what matters most
How to have hard conversation around the board table
Requirements
No specific requirement
Desire to communicate well with employees
Seeking knowledge to resolve difficult conversation
Description
Confrontation is never pleasant. But as a manager it is a crucial part of your managerial responsibilities. It is better to understand that sugarcoating or avoiding the problem altogether will only make things worse- not just for your team but for your employee development and the totality of the organization. A very large size of employees say their managers fails to engage in honest conversation about work leading them to disengage. Both employees and management must clearly understand that hard conversations are an inevitable part of leadership and management. when you need to deliver tough client feedback or give poor performance review. There are always tactics and strategies you can navigate difficult conversation with your employees effectively. Do you know that failure to engage in difficult conversation with your employees can lead to poor performance and even resignation by some workers. Managers must built trust so that they can have the reputation to fairly handle difficult conversation between two workers.Hiring managers must ensure that they talk about compensation when hiring because it hurt more employees when their salary is below market rates. some conversations are difficult because they threaten or challenge a person's sense of who they are: their identity.
Overview
Section 1: Introduction
Lecture 1 Introduction
Lecture 2 The business impact of avoiding difficult conversation
Lecture 3 How to navigate difficult conversation with employees
Lecture 4 Techniques for navigating difficult conversation as a leader
Lecture 5 Strategies to manage emotions and avoid defensiveness in tough conversation
Lecture 6 Difficult conversation employees crucial rules to remember
Lecture 7 How to have hard conversation around the board table
Lecture 8 Success factors for handling difficult conversation
Lecture 9 Best practices and precautions during exit interviews
Lecture 10 The neuroscience of difficult conversation
Lecture 11 How to turn employee into productive discussions
Section 2: Difficult Conversation At Work : A Guide For Employees And Managers
Lecture 12 Difficult conversation for employees what you need to know
Lecture 13 Preparing for the conversation
Lecture 14 Consider the situation from their perspective
Lecture 15 Have a goal in mind but be flexible
Lecture 16 Work on your listening skills
Lecture 17 Take care of yourself
Lecture 18 Brainstorm solutions together
Section 3: Training To Help Your Employee Have Difficult Conversation At Work
Lecture 19 Examples of difficult workplace conversation as a manager
Lecture 20 Examples of challenging conversation with peers, vendors, and difficult people
Lecture 21 Training topics to improve difficult conversation
Section 4: How To Manage Awkward Conversation When Hiring
Lecture 22 Conversation about compensation
Lecture 23 Conversation about pandemic policy
Lecture 24 Awkwardness during onboarding
Lecture 25 How to get unawkward
Section 5: Ways Managers Can Initiate Tough Conversation With Employees
Lecture 26 Do not sugarcoat the message
Lecture 27 Create a feedback culture
Lecture 28 Be human first
Lecture 29 Come from a positive place
Lecture 30 Try empathetic honesty
Lecture 31 Have conversation more often
Section 6: How To Handle Tough Conversation with Your Executive Team
Lecture 32 Company value misalignment
Lecture 33 Lack of strategic direction
Lecture 34 Failure to foster diversity and inclusion
Section 7: Communication Techniques For Challenging Conversation
Lecture 35 Provide feedback that is candid but respectful
Lecture 36 Use communication techniques that foster a dialogue
Lecture 37 Keep communication lines open to avoid unresolved tension
Section 8: Conflict Management: Difficult Conversation With Difficult People
Lecture 38 Objectives
Lecture 39 Response to conflict
Lecture 40 Conflict management skills
Section 9: Difficult Conversation: How To Discuss What Matters Most
Lecture 41 What happened
Lecture 42 Feelings
Lecture 43 Identity
Lecture 44 Letting go
Lecture 45 Learning conversation
Employees, managers company owners, business people, consultants, trade experts, students, leaders, managing directors, СЕО (Поисковая оптимизация SEO, teachers, health professionals, etc.

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