2.05 GB | 00:13:36 | mp4 | 1280X720 | 16:9
Genre:eLearning |Language:English
Files Included :
1 Getting Started (49.42 MB)
2 Computer Files Organization (29.65 MB)
1 Telephone Etiquette (12.14 MB)
2 Importance of Telephone Etiquette (14.14 MB)
3 Elements of Proper Phone Etiquette (17.92 MB)
4 Telephone Etiquettes that Should Follow (15.25 MB)
5 Correcting Poor Telephone Etiquette (24.38 MB)
1 How to Speak Professionally on The Phone A Step-By-Step Guide (174.64 MB)
2 The Art of Listening and Silence (46.01 MB)
1 How to Use Voicemail Messages (51.09 MB)
2 Benefits of Using Voicemail in Your Business (36.29 MB)
3 What Are Interoffice Calls (6.82 MB)
4 Tips for Transferring Calls (11.99 MB)
5 How to Place Callers on Hold (10.87 MB)
6 Taking Messages (7.8 MB)
7 How to End The Conversation (18.33 MB)
1 Planning and Writing Objectives (23.44 MB)
2 Tips to Develop Effective Business Writing Style (6.38 MB)
3 Business Memo (10.91 MB)
4 Effective Business Email Techniques (32.55 MB)
1 Business Travel and Making Travel Arrangements (88.39 MB)
2 Hotel Reservations (57.17 MB)
3 Reservations of Transports (63.78 MB)
4 International Travel (52.89 MB)
1 The Definition and Importance of Diary Management (43.85 MB)
2 The Different Types of Diary Management (56.5 MB)
3 Note-taking (44.58 MB)
4 Methods and Techniques for Note-taking (46.04 MB)
1 Importance of Time Management (16.17 MB)
2 Solving the Prastination Problem (18.92 MB)
3 Maintaining an Activity List (8.67 MB)
4 Creating Action Plans (7.01 MB)
5 Scheduling (18.47 MB)
1 What is Task Management (14.9 MB)
2 Task Management Tips and Techniques (48.27 MB)
1 Presentations are About Communication (11.01 MB)
2 Principles for Preparing Presentations (17.87 MB)
3 Stages of Planning a Presentation (36.11 MB)
4 Looking After Yourself (11.63 MB)
5 Answering Questions (21.01 MB)
1 Interpersonal Communication and Skills (25.87 MB)
2 Key Interpersonal Skills (14.77 MB)
3 Interpersonal Skills Explained (247.02 MB)
1 Understanding Visual, Auditory, and Kinaesthetic Communication Styles (41.34 MB)
2 Matching and Mirroring (19.47 MB)
3 Listening Skills (33.92 MB)
1 Problem-Solving Techniques in an Organization (48.24 MB)
2 Learn to Say "No" (39.14 MB)
3 Think Before Speaking (20.73 MB)
4 How to Effectively Deal with Conflict as an Employer Strategies for Success (81.06 MB)
1 Email Accounts (28.02 MB)
10 Email Communication Best Practices (39.68 MB)
2 Securing Your Email Best Practices for Passwords (33.45 MB)
3 Email Programs (21.42 MB)
4 Managing Emails Tips and Tricks for an Organized Inbox (18.95 MB)
5 Email Protocol for Virtual Assistants (30.83 MB)
6 Managing Communication and Information (12.27 MB)
7 Email Communication (8.97 MB)
8 Quality Communication (5.07 MB)
9 Adopt Email Best Practices (50.39 MB)
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