Mastering Servicenow Administration From Basics To Expert

Free download скачать Mastering Servicenow Administration From Basics To Expert
Published 10/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 18.58 GB | Duration: 28h 19m
Master the Core Skills of ServiceNow Administration

What you'll learn
Incident, Problem, Change, Knowledge Management
User Administration, User Interface
Table Creation, Form Design, Sections
Views View Rules
Dictionary Properties, Dictionary Overrides
Data Look Up Rules
Tables & Filters
UI Policy's Data Policy's
Update Sets
Access Controls
Reports & Dashboards, SLA Definitions
Metric Definitions
Import Sets
Requirements
No Programming experience is required
Description
Course Description:Unlock the full potential of ServiceNow by mastering the essential skills and tools required for a successful career as a ServiceNow Administrator. This comprehensive course is designed for both beginners and professionals aiming to elevate their expertise in managing, configuring, and optimizing ServiceNow platforms.What You'll Learn:ServiceNow Fundamentals - Grasp the foundational concepts and navigation of ServiceNow, including user interfaces, workflows, and role-based access.Instance Management - Learn to manage ServiceNow instances effectively, including instance creation, cloning, and data separation.User and Role Management - Get hands-on with user provisioning, role creation, and permission control to secure and organize your ServiceNow environment.Form and List Configuration - Explore customizations to forms, lists, and fields to enhance data accessibility and usability.Service Catalogs & Request Management - Build and manage service catalogs and items to streamline request processes and improve user experience.Change, Incident, Problem, and Knowledge Management - Dive deep into ServiceNow's ITSM modules, mastering configuration and best practices for each.Reports & Dashboards - Develop reports and dashboards to analyze and visualize data, offering insights to drive business decisions.Automation with Workflows & Flow Designer - Automate processes with workflows, flow designer, and business rules for a more efficient and responsive system.Instance Security & Data Policies - Ensure data integrity and instance security with policies, ACLs, and encryption.Why This Course? This course will empower you with the tools and skills to administer ServiceNow with confidence, support users, and deliver significant value to your organization. By the end of the course, you'll be prepared to take on real-world challenges and help your business harness the full potential of ServiceNow.Course Highlights:Interactive, hands-on labs and real-life examples.Guidance on best practices for a successful administration career.Practice tests and mock interviews for ServiceNow Administrator certification preparation.Who Should Enroll:Aspiring ServiceNow administrators and IT professionals looking to gain specialized skills in platform management.ServiceNow users seeking to advance their role to a platform administrator position.Anyone interested in leveraging ServiceNow as an administrator to improve organizational efficiency.Enroll today and start building your career as a ServiceNow Administrator!
Overview
Section 1: Introduction
Lecture 1 Introduction
Lecture 2 Steps to start ServiceNow career
Lecture 3 User Administration
Lecture 4 User Interface
Lecture 5 ServiceNow Products
Lecture 6 ServiceNow Architecture
Lecture 7 Incident Management
Lecture 8 Problem Management
Lecture 9 Change Management
Lecture 10 Change Management Contnuation
Lecture 11 Knowledge Management
Lecture 12 Form Design
Lecture 13 Form Sections & Views
Lecture 14 View Rules
Lecture 15 Dictionary Properties
Lecture 16 Dictionary Properties Continution
Lecture 17 Process Flow
Lecture 18 Child tables (extended tables)
Lecture 19 Data Lookup Rules
Lecture 20 Update Sets
Lecture 21 Tables & Filters
Lecture 22 Ui Policy
Lecture 23 UI Policy Continution
Lecture 24 Data Policy
Lecture 25 Access Controls
Lecture 26 Reports & Dashboards
Lecture 27 Dashboards
Lecture 28 Service Level Aggrements
Lecture 29 SLA & Metric Definitions
Lecture 30 Import Sets
Lecture 31 Import Sets continuation
Lecture 32 Import Sets Continuation & Transform Maps
Section 2: Closure Message
Lecture 33 Trainer message
Aspiring ServiceNow Administrators,IT Professionals & System Administrators,ServiceNow Users,Students & Fresh Graduates in IT Fields,Professionals Preparing for Certification,Business Analysts & Process Managers
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