IT Professional: PC Troubleshooting & Helpdesk Career Course | Udemy
English | Size: 3.04 GB
Genre: eLearning[/center]
Complete IT Professional Course: Technical Troubleshooting, Cyber Security, AI Tools, Windows 11, and Helpdesk Support
What you'll learn
Microsoft Windows Administration
Information About Endpoint IT Information Security and Antivirus Software
AI Tools for IT Technical Support
Prompt engineering for IT Troubleshooting
Windows User Management
IT Troubleshooting and Diagnosing Common Computer Issues
Network hardware and concepts
IP addressing
PC components and their functions
Learn how to install Windows
The Windows 11 settings app
Managing your files and folders
Diagnosing common computer issues
IT security fundamentals
Wireless networking standards
IT Helpdesk career advancement
This comprehensive IT Professional course provides a complete foundation for building a successful career in technical support and helpdesk operations. Through over 60 detailed lectures across 7 sections, students will master essential skills ranging from fundamental PC troubleshooting to cutting-edge AI-assisted support tools, preparing them for the modern IT workplace.
Key Learning Outcomes:
Master technical support and PC troubleshooting methodologies
Develop proficiency in Windows 11 system administration
Implement essential cybersecurity practices
Configure and troubleshoot network systems
Leverage AI tools for enhanced IT support
Apply professional helpdesk best practices
Prerequisites:
Basic computer literacy
Familiarity with Windows operating systems
Problem-solving aptitude
Interest in technology and IT support
Course Benefits:
Practical Experience
Hands-on troubleshooting scenarios
Real-world technical challenges
Current industry tools and technologies
Modern Skill Development
AI tool integration
Latest Windows 11 features
Contemporary security practices
Career Advancement
Professional certification preparation
Industry-relevant skills
Career path guidance
Comprehensive Coverage
End-to-end support knowledge
Security best practices
Network administration essentials
Course Delivery:
Over 60 structured lectures
Practical demonstrations
Supplementary learning resources
Course completion certification
Learning Support:
Detailed lecture materials
Step-by-step on-screen tutorials
Real-world examples
Additional educational resources
Professional development guidance
This course is regularly updated to reflect the latest technological advancements and industry best practices, ensuring students receive the most current and relevant IT support training available.
Who this course is for:
This course was designed for people who want to get into the IT field or are currently a Windows system administrator. It also applies to those who want to learn Windows user and system administration at home or at the office.
IT professionals looking to improve their skills further their career opportunities.
System Administrators
Computer Technicians
IT Support Technicians
IT Professionals
Helpdesk Support Staff
Those interested in learning how AI chatbots work
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