Learn ServiceNow ITSM From Scratch Admin Plus Development | Udemy [Update 02/2025]
English | Size: 9.7 GB
Genre: eLearning[/center]
Master the Servicenow from Basics to Advanced Level, Hands-On Training for IT Professionals, Complete ServiceNow
What you'll learn
Complete Learning Path: Learn both ServiceNow admin and development, covering core features and advanced skills to boost your career in IT service management.
Hands-On Practice: Gain real-world experience with interactive exercises and projects to apply your knowledge and solve actual ServiceNow challenges.
Expert Instruction: Learn from experienced instructors with up-to-date, easy-to-understand content, suitable for both beginners and experienced learners.
Career Growth: Acquire in-demand skills in ServiceNow, opening doors to high-paying jobs in IT service management, automation, and development.
ServiceNow ITSM Admin + Development Full Course Description:
This in-depth course is designed to give you a comprehensive understanding of ServiceNow IT Service Management (ITSM), covering both Administration and Development. Whether you're a beginner or an experienced professional, this course will guide you step-by-step through the essential concepts and advanced features of ServiceNow.
What you'll learn:
ServiceNow Admin Fundamentals
Configure and manage core ITSM modules like Incident, Problem, Change, and Request Management.
Set up users, roles, and security features to ensure smooth operations.
Learn to manage ServiceNow environments and apply best practices for system configuration.
ServiceNow Development
Master building custom applications and interfaces using ServiceNow's powerful development tools.
Gain expertise in scripting, automation, and integrations to optimize processes with server and client side scripting.
Learn how to create custom flows, forms, and reports tailored to business needs.
Advanced ITSM Concepts
Deep dive into Service Catalog, Record Producers & Order Guides
Automate and streamline business processes using Flow Designer
Practical Exercises & Real-World Scenarios
Hands-on experience with exercises, real-life examples, and use cases to sharpen your skills.
By the end of this course, you'll be ready to take on high-demand roles in IT Service Management, armed with the knowledge to effectively administer and develop ServiceNow environments.
Who this course is for:
Freshers or experienced professionals who wants to switch their career into ServiceNow
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