Hotel Engineering and Maintenance by 3G Elearning
English | January 1, 2023 | ISBN: 1984679082 | 323 pages | PDF | 15 Mb
The terms maintenance and engineering have different meanings to different people. In some hotels in recent years, the terms have been combined under the heading of facilities management or facilities engineering. The maintenance and engineering department has been treated as a catch-all department, which literally means that if a problem is not related to food, marketing or sales, housekeeping or accounting, then it must be a maintenance and engineering responsibility. The engineering department of a hotel has great importance inasmuch as it provides utility services like electricity, steam, hot water, air-conditioning and refrigeration, and maintains engineering and services of various other equipment. Provisions of proper services and proper maintenance affairs in hotels have a great impact on the attitude of the guest. Therefore, the hotel engineering department has a big responsibility in satisfying guest demands and is instrumental in maintaining the profit level of hotels up to a reasonable standard.

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