Microsoft Dynamics 365 Sales AI Consultant Exam Preparation
Published 8/2026
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English (US) | Duration: 4 h | Size: 1.37 GB
Prepare for the
AB-210: Microsoft Dynamics 365 Sales AI Consultant Associate exam
with a practical, hands-on course covering Dynamics 365 Sales, Dataverse, Copilot, AI-powered sales features, and intelligent sales agents.
This course takes you from the fundamentals of Dynamics 365 through to configuring and working with advanced AI capabilities designed to help sales teams qualify leads, manage opportunities, improve forecasting, and close deals more effectively.
You'll learn how Dynamics 365 fits into the wider Microsoft ecosystem, how Sales uses Dataverse and Power Apps, how to configure a Dynamics 365 Sales environment, and how to apply AI throughout the sales lifecycle.
What you'll learn
Understand the Microsoft Dynamics 365 ecosystem and how Dynamics 365 Sales fits together with Dataverse and Power Apps
Explore the different Dynamics 365 Sales editions and their capabilities
Understand where AI and Copilot capabilities appear across Dynamics 365
Configure Dynamics 365 Sales and understand key system prerequisites
Work with security roles, app settings, data imports, Teams, and Outlook integration
Configure Copilot and AI-powered sales capabilities
Manage leads and understand the complete lead lifecycle
Use predictive lead scoring to prioritize sales opportunities
Use Copilot to work with leads and sales records more efficiently
Understand, configure, build, monitor, and troubleshoot the Sales Qualification Agent
Set up a product catalog, including products, pricing, and bundles
Create and manage opportunities
Add products and pricing to opportunities
Create quotes and convert opportunities into won deals
Understand and build the Sales Opportunity Agent
Understand and build the Sales Close Agent
Use the Sales Research Agent to interact with and explore your sales data
Configure and understand forecasting in Dynamics 365 Sales
Who this course is for
This course is designed for anyone preparing for the AB-210 Microsoft Dynamics 365 Sales AI Consultant Associate exam, particularly aspiring Dynamics 365 consultants, functional consultants, sales professionals, administrators, and Microsoft professionals who want to build practical knowledge of Dynamics 365 Sales and its AI capabilities.
Whether you're new to Dynamics 365 or already have experience with Microsoft business applications, the course provides a structured path from the fundamentals through to AI-powered sales functionality.
Hands-on learning
Rather than focusing only on theory, this course includes practical demonstrations and configuration walkthroughs. You'll see how to set up a Dynamics 365 Sales trial, configure the environment, work with leads and opportunities, build product catalogs, configure AI features, and create and work with intelligent sales agents.
By the end of the course, you'll have a much stronger understanding of how Dynamics 365 Sales, Copilot, AI agents, Dataverse, and sales processes work together - giving you both exam preparation and practical skills you can apply in real-world Dynamics 365 projects.
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