[center]Last updated 12/2020
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.34 GB | Duration: 1h 41m
New manager essentials communication skills training, human resources employee performance management (Accredited)[/align]
What you'll learn
Re-engage employees
Become proficient at motivating your team
Inspire results
Conduct influential coaching conversations
Be an empathetic, take-charge, in-tune leader
Gain clarity in your communication
Redirect employees while maintain good relationships
Fully accredited 12 CPD Continuing Education (CE) Professional Hours - provider #776727
Free customizable employee coaching handouts
Superb student reviews!
CPD/CE Continuing Education Hours available
Professional employee coaching certificate available
Requirements
Accredited for (12) Continuing Professional Development credit hours. Full certification please anticipate 3-4 hours of workplace practice
Description
Students who complete this course are eligible to apply for a complimentary Employee Engagement Workplace Coach Practitioner certification (9-C.6 Coach in Good Standing with 12 Continuing Professional Development Credit Hours). Accredited certificates are awarded on a 1-year basis with the option to extend or renew.Providing you complete the course on the Udemy platform, and are approved by the CSA Application Review Team, you'll be granted permission to display your CSA Teaching credentials to both current and prospective clients.(Provider No: 776727)+++++++++++++++++++++++++++++++++++++++++++++++Patrick Spring Howell is a former Global Leadership Trainer and Director with Dale Carnegie Training. He is recognized as a top Udemy instructor in the Employee Development category (52,000 students | 172 countries).This program includes access to a thriving community of more than 2,500 active employee development coaches and professionals. Together we strive to answer your questions within 24 hours.+++++++++++++++++++++++++++++++++++++++++++++++"Wow experience! I really like the method of training each and every topic is very well explain with examples. Enjoying the course as well as with learning". - Bhawana"This course is re framing my knowledge and experience in coaching employees" - Omar"Insightful and clear information. Great for becoming a better coach!" - Andreea "It was a great learning experience with a lot of takeaways helpful in executing my role in the organization...Thank You "- Aditi "Clean, straightforward and very easy to follow. The second part for me was extremely useful - Coaching. It has amazing good advice and strategies. Highly recommended!"- BratescuWhat You'll Learn . . . Motivate your team and re-engage employees to achieve desired results: Practice the drivers of employee engagementClear up any "muddy thinking" you may experience and get crystal clear on the results you desireInspire your team to better results: Intended Workplace Reputation exerciseHave confident, smooth, comfortable coaching conversations with your team: Grow Coaching ModelAddress and bring performance issues to a resolution: DESC Communication TechniqueInstill a positive workplace feel: Appreciate Inquiry Positive Organizational ScholarshipBe viewed as an empathetic, take-charge, in-tune leader: Listening LevelsHave the conversation just once: Paraphrasing for ClarityMaintain good relationships while re-directing employees away from time-waster conversations: Acknowledge and TransitionsThis coach certification training is accredited for 12 Continuing Professional Development (CPD) and 12 Continuing Education (CPD) (CEU) Credit Hours. Please note that the successful completion of this course requires students to submit all course assignments. You should anticipate spending approximately 8-12 additional hours in the practice of skills taught. Details regarding how to request your official certification and 12 CPD/CEU credit hours will be provided at the end of the course.New managers who put the effort into acquiring professional coaching skills are 130% more likely to realize better business results, through enhanced engagement, increased productivity, and more satisfying customer service.*BACKGROUND:The average person will spend 90,000 hours at work over their lifetime - that is a lot of "life energy".As a new manager, supervisor, training specialist, or coaching professional, you want to make a difference. You aim lead the PEOPLE on your team to higher levels of performance. You aim to empower high-potential and well-being. You aim to guide others in tapping-into their greatest ability.Yes you're already skilled at what you do. You're trained and effective in the processes and formalities.However . . .When you accepted this new role THEY never told you how complicated people really are. They never told you that in order to lead people how self-aware you'd need to become. They never told you how many moving parts are involved in generating sustainable high performance year after year.I know the difficulties of coaching employees to high-performance first-hand! When I ran my first team, I had zero idea how to motivate, inspire or coach others. I was lost and our results suffered.Now after 25+ years of leading others in the role of manager, coach, and business executive, I fortunately have figured a few things out. And, in this Employee Performance Coach Certification course I share those things with you.This certification is rooted in research/experience-based person-centric approaches. The course is informed by; Positive Organizational Scholarship, Management Coaching Best-Practices, and Global Research on Employee Performance.DETAILS ABOUT THIS COURSE:Who is the target audience for this training?This course is well-suited for; ➤ New managers, supervisors, team leads, HR staff, and training professionals➤ Coaching professionals who want to teach these skills to corporate clients➤ High-potential employees➤ Managers in training➤ Undergraduate and Graduate school students ➤ Seasoned managers working in a field requiring proof of continuing education hours➤ For professional use or as a personal reflective tool Students who complete the course requirements are eligible to receive a Management Coaching Diploma Certificate. The certificate is valid for a two years from the date of issuance ,and may be renewed with proof of continuing education within three months of expiration. This course is fully accredited by the internationally recognized agency CPD Accreditation (Accredited Provider No: 776727), and 12 CPD (Continuing Professional Development) credits are available. In order to promote best coaching practices, please note that you are advised to use this training program within the boundaries of your expertise. The course author or the representatives of this training are not responsible for unauthorized usage of this training program. *Maximizing Performance Coaching, 2011, Bersin
Overview
Section 1: Coaching for Employee Performance and Engagement - Welcome
Lecture 1 Coaching for Employee Performance and Engagement - Introduction
Lecture 2 Employee Engagement Coaching - An Exciting Framework
Lecture 3 A Quick Win Exercise in Self-Aware Leadership + Facilitation Notes
Lecture 4 ABOUT ASSIGNMENTS
Lecture 5 Employee Engagement Assignment Workbook & Study Guide
Lecture 6 Udemy for Business - Leave a Rating Automation System
Section 2: Emotional Drivers of Engagement
Lecture 7 What are the Drivers of Employee Engagement?
Lecture 8 Self-Study: Actions for Engagement
Section 3: Clarity and Leadership
Lecture 9 Clarity: Fostering Psychological Security and Engagement
Lecture 10 Intended Reputation Exercise
Section 4: Coaching Basics
Lecture 11 Assessments: Identify a Starting Point for Behavioral Coaching
Lecture 12 Employee Coaching vs. Directing or Telling
Lecture 13 Establishing the Employee Coaching Relationship
Lecture 14 Employee Coaching Mistakes
Section 5: Coaching Model
Lecture 15 Section Introduction
Lecture 16 GROW Coaching Model
Lecture 17 GROW Coaching Model part 2
Section 6: Coaching Employees: Skills
Lecture 18 Utilizing a Process for Solving Challenges
Lecture 19 Appreciative Inquiry
Lecture 20 Active Listening
Lecture 21 Generating Management Clarity - Paraphrasing Skill
Lecture 22 Acknowledge and Transition
Section 7: Bonus Section
Lecture 23 All Course Documents in One Place!
Lecture 24 Performance Improvement Plans
Lecture 25 Building Rapport & Trust
Lecture 26 Bonus
New leader/managers responsible for one or more direct reports,Business professionals wanting to maximize the performance of individuals, teams, or their entire organization,Team leads responsible for project success,Entrepreneurs are or will be managing one or more employees,HR and Training professionals with an affinity for working with people,Those preparing for future managerial roles,Undergraduate and Graduate business/international business students
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